Zelf cards are already available in the USA, France and Spain! Sign up here with your phone number in your favorite messenger: WhatsApp, Discord, Telegram, Viber or Facebook Messenger. Your card will be ready in 30 seconds.

Please note that we are unable to service residents or passport holders of the following countries👇:

1. Albania
2. Balkans
3. Belarus
4. Burundi
5. Central African Republic
6. Cuba
7. Democratic People’s Republic of Korea
8. Democratic Republic of the Congo
9. Iran
10. Iraq
11. Lebanon
12. Libya
13. Nigeria
14. Pakistan
15. Russian Federation
16. Somalia
17. South Sudan
18. Sudan and Darfur
19. Syria
20. Turkey
21. Ukraine including Luhansk and Donetsk
22. Venezuela
23. Yemen
24. Zimbabwe

The card will arrive in your messenger, no plastic, just a virtual card that can be added to Apple Pay and Google Pay. The bot will notify you when your card is ready.

It’s just a normal card, which you can add to your Google or Apple wallet and pay! The card can also be used online.

It’s VISA.

Just text Card to the bot and click on Card number.

Please text your Zelf bot the words Card number. A secure page will open in your browser. You will be able to find your card number and CVV. Click on «Copy card number» and insert it somewhere to see it.

To get your CVV code, please text Card number to the bot. Click on the link below. A secure page will open in your browser. There you’ll find your card number and CVC/CVV. Click «Get CVV» to receive it by SMS. This complicated way of access is necessary to keep your data safe. Please do not share your CVV code with anyone 😇

Send a command Card to the bot. You will see your card and the expiry date will be visible on it.

Pin code is temporarily unavailable at Zelf. But unless you order a physical card (not yet available), you don't need it, because there is no cash withdrawal function.

Use a command Balance and you will see your balance in the first line.

No.

Not yet. Now you can only have one card with one phone number.

Take your ZELF card to offline shopping with contactless payments!

If your phone supports contactless payments, you can safely add your Zelf card to Apple Pay or Google Pay in just a few taps.

To add your card to Google Pay follow the instructions👇:

1. Go to the Google Pay app
2. Tap Payment and than Add
3. Enter card details manually
4. Enter the verification code received via SMS
5. ✅

You can ask bot for video instructions. Send a word Card to the bot and click on 📲 GPay|Apple Wallet.

Take your ZELF card to offline shopping with contactless payments!

If your phone supports contactless payments, you can safely add your Zelf card to Apple Pay or Google Pay in just a few taps.

To add your card to Apple Pay follow the instructions👇:

1. Go to the Wallet app
2. Press + in the top right corner
3. Select "Enter card details manually" and follow the instructions
4. Enter the verification code received via SMS
5. ✅

You can ask bot for video instructions. Send a word Card to the bot and click on 📲 GPay|Apple Wallet.

You can top up Zelf card by typing the command "Add money" in the chatbot. Bot will send you the bank account details, with which you can recharge it or ask your friends to do it.

Most Wire transfers are processed the same business day. An ACH can take up to three days to receive.

❗️Important: please make sure you’re using an official Zelf bot. In all messengers, there is a tick ✅ which confirms it. You can access it here in any messenger.

Don’t follow the top-up or verification links sent to you by a third party. Don’t send money directly to the people you don’t know personally.

We send SMS with unique code to confirm each and every transaction.

Additional safety can be provided with a dedicated vault app which allows to set up Touch or Face ID for transaction confirmation. Touch or Face ID are also required for changing your settings.

Right now, only verified users can get a card. Moreover, it will provide your funds additional safety. Please use your Driver License, State ID or Passport to verify.

We don’t. It’s an artificial intelligence who checks your documents. Be sure your documents are safe.

If the verification code does not arrive, it may be due to weak connection, your telco provider restrictions or some other reasons that are beyond our control. Normally all zelfers receive the verification code. We suggest that you simply restart the registration or try again after a while.

You can top up Zelf card by typing the command "Add money" in the chatbot. Bot will send you the bank account details, with which you can recharge it or ask your friends to do it.

Most wire transfers are processed the same business day. An ACH can take up to three days to receive.

You can add your card to Apple or Google wallet (read how to do it in the 💳Card section) and pay contactless in any shops! The card can be used online too.

— Monthly Limit for Online and Offline purchases: $3000

— Monthly Limit for Incoming payments: $3000

Take 30 days back from now and summarize all your spendings for these 30 days. The difference between what you get and $3000 is what you can spend right now. That's how it works.

You can share your Zelf card details (type Card number and follow the link), or send your requisites to someone who wants to top up your card (type Top up, or Add money to get it).

Of course!

If you want to cancel a purchase or get a refund, ask the seller how to do it. We won’t be able to help you in this case. Also, refunds can take several days, up to 2 weeks –– it depends on the seller. Ask them how soon your money will come back.

Both are impossible at the moment. You can't add or withdraw cash.

Sign up here with your phone number in your favorite messenger: WhatsApp, Telegram, Viber or Facebook Messenger or Discord 👋

The bot will ask you for your full name and phone number. Please, share your real first and last name to avoid resetting your account in the future. After receiving an SMS with code and verifying it you are good to go. Your account is set up. That’s simple and takes only 30 sec.

When you sign up to Zelf, you get access to all the basic banking operations, but very fast and simple. You can pre-order your Zelf card in 30 seconds and later on add it to Apple Pay or Google Pay (cards are available only in the USA, France and Spain now)

After that, you can: pay anywhere in the world, check your balance, send money, ask for reports on transactions and many more.

Later on we will add loans and savings accounts.

It's always free.

No fees.

Just type “Add money” to the bot and choose the type of transfer you want to receive. You will get the requisites you need for it.

Sure, you have one Zelf account that will be recognised in any messenger. So even if you delete the chat, it can be restored easily. Sign up here with your phone number in your favorite messenger: WhatsApp, Telegram, Viber or Facebook Messenger or Discord 👋

Use a command Log out.

Unfortunately, there is no "the second number" feature. You should create a new ZELF account. If you want to transfer your money to your new account, we are receiving applications to support@zelf.co. We are looking at every case individually and retain the right to reject your application.

NFT stands for non-fungible token. Normally, it’s digital goods & assets: pieces of art, collectibles, gaming items, etc. recorded on blockchain. Buying one makes you the only official owner of a piece that can not be replicated. That’s in a nutshell.

Just send a command “NFT” to ZELF bot. Then click 🦄 Buy button. When the bot asks you for a link, give it a link to one specific item which you want to buy.

So far you can only buy something on OpenSea. That’s the largest and well-known platform for NFT trading. We’re currently working on integrations with other marketplaces, too.

Nope! You can use USD which you have on your card balance, any currency. Easy as a pie.

At the moment we support only single NFTs on the Ethereum blockchain.

You can’t buy NFT on auctions yet. The price of such items is too unstable. It’s not something bad about them, it’s just not supported by Zelf.

Any process of buying NFT includes a gas fee, and sometimes other fees. ZELF counts it all for you. No extra fees on our side 😉

Buying an NFT includes some internal technical processing. Normally it doesn’t take more than 24 hours.

Sometimes, due to some technical issues your NFT purchase can not be processed. Don’t worry, your money will be quickly returned back on your card, no fees taken.

Right now, Zelf works with NFTs listed on other marketplaces. We’re yet working on giving you possibility to mint in with Zelf too.

And if a Zelfer buys an NFT you created on Opensea, you can see it in our marketplace!

Great news: you can share the profit of sales! Claim the authorship by writing to support@zelf.co and Zelf will grant you 5$ minimum of each sale of the NFT on the marketplace.

Coming soon: get a boost of your NFT and make it NFT of the day. Or tag it with one of the badges – the team will check it, and if the work belongs to the category you’ve chosen, it will stand out among others.

Just send the “Connect Steam” command to your bot, tap on the button and authorize on Steam webform.

Unlock these juicy perks after Steam connection:

🎮 Track your inventory value inside ZELF

🔫 Early access to ZELF's Play-to-Earn gaming features

We have the next requirements for all Steam accounts:

✅ Your profile is Public

✅ You have 10+ hours of playtime

✅ Availability of tradable items in your inventory

✅ No permanent trade ban on your account

✅ It’s your own Steam account, which hasn’t been connected to another zelfer yet

1. From your Steam Profile, click the Edit Profile link under your displayed badge.
2. Click the My Privacy Settings tab.
3. Move your Profile, Game details, Friends List and Inventory to the public state (any settings changed are saved automatically).

Absolutely! We don’t even have access to your profile management or operations with the inventory.

Unfortunately, you need to win / buy some loot first, to track your value through ZELF.

We track items from CS:GO, Dota 2, Team Fortress, Rust and PUBG. New games will be added in the future, stay tuned!

It’s a neo-b*nk in messengers! You can get a totally free card in 30 seconds and use your favorite messaging app to access all functions!

We don’t have traditional offices, but we will always be happy to help you if you text the support team. Text “Support” to the bot and ask a question.

Application is available both in Google Play and App Store!

Download Zelf App for Android 🤖 https://zelf.link/android

Or Zelf App for Apple 🍏 https://zelf.link/apple

Please note that we are unable to service residents or passport holders of the following countries👇:

1. Albania
2. Balkans
3. Belarus
4. Burundi
5. Central African Republic
6. Cuba
7. Democratic People’s Republic of Korea
8. Democratic Republic of the Congo
9. Iran
10. Iraq
11. Lebanon
12. Libya
13. Nigeria
14. Pakistan
15. Russian Federation
16. Somalia
17. South Sudan
18. Sudan and Darfur
19. Syria
20. Turkey
21. Ukraine including Luhansk and Donetsk
22. Venezuela
23. Yemen
24. Zimbabwe

Join us to stay up to date, chat and take part in giveaways 🎁:

Instagram
Twitter
Facebook
Discord

Just text "Support" to the bot and ask your question.

Join the tribe and get help from our friendly community in Discord:

➡️ https://discord.gg/gV8s8ft

Send us a letter to support@zelf.co